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CRM SYSTEM

 

What is CRM system?

  • It stands for Customer Relation Management.
  • Emails exchanged between customers and your person in charge are stored on a server and past history can be shared with the other person in charge, hence helping to utilize them as a information asset of the company.
  • Provision of comprehensive services (software, hardware and data maintenance) including hosting.
  • Through web linkage, information on your website can be directly stored to the database.
  • Extraction and utilization of appropriate information by powerful search function.
  • From search results, sending of one to one emails to appropriate customer can be expected, enabling to get results which was not possible when sending bulk emails to unspecified number of people.


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